Frequently asked questions
How long will my order take to arrive?
We try our best to post orders out the same or next working day of your order confirmation depending on the time of your order. We send all our orders by Royal Mail 1st Class and you should expect it within 1-5 days of shipping confirmation.
Who are the sensory boxes and bags for?
Anyone as we adapt to the individual's age, needs and preferences.
How have you chosen the items to go in my box or bag?
We take great pride in tailoring each box or bag to the individual's age, needs and preferences. We know, as the saying goes, one size does not fit all so the same items won't be suitable for everyone which is why we choose the items based on the information you give us when ordering. So, in order to get as personalised items as possible, we ask you to tell us as much information about your likes, dislikes and needs as possible. We hope you love your box or bag as much as we enjoy choosing your items!
What's the purpose of sensory items?
What if my order hasn't arrived?
If you haven't received your order after 7 working days of shipping confirmation, please don't hesitate to get in touch and we'll have a look where your order is up to.
What if I want to set a price I can pay?
If you want to set your own price for your sensory box or bag, be it more or less than we charge, just message us on Facebook or Instagram by searching ' Ali's Sensory Boxes ' or email us (email@example.com). We do lots of custom orders and we will try our best to accomodate to the value you want to pay!
What is sensory play?
Sensory play is any activity that stimulates the main senses. It isn't just about touch. It is play that has an effect on touch, smell, taste, sight and sound, as well as where each body part is in relation to another body part and the sense of balance.
Why do some need sensory items more than others?
We are all different and some of us are more sensory 'aware' than others. Some people who are on the autistic spectrum can be hyper (over) and hypo (under) sensitive to a wide range of stimuli. For example, bright lights, certain sounds, tastes and smells can be overwhelming and certain types of touch can be extremely uncomfortable.